Microsoft CRM Software

Microsoft CRM is a software solution that helps companies build more profitable customer relationships through increased sales effectiveness and more consistent customer care. Microsoft CRM is designed specifically for midmarket businesses, enabling them to handle a full range of sales and customer service functions. Microsoft CRM is a complete customer service solution that includes a full software suite plus hands-on assistance with installation, customization and maintenance from Microsoft partners, and an array of optional services and support from Microsoft Technical Support Services.

Microsoft Dynamics Ax CRM

Microsoft Dynamics Ax CRM (Customer Relationship Management) in a sub module of Dynamics Ax. Ax CRM saves data in the same database translating into one centralised database. This means that individuals and departments can share information effortlessly. For example, the sales manager can access projects, invoices, order history and current revenue immediately without the sales team having to generate special reports. The result is better pipeline management, improved control and co-ordination of sales force activities and an overall view of contact with customers.

With Dynamics Ax CRM, the entire front office and back-office are integrated so that they function as a single, powerful tool. Extend and strengthen your customer reach with a seamless flow of information connecting all of your vital business processes including CRM, e-commerce, supply chain management and sales. Work from almost any device : your laptop, mobile phone or hand-held PC. United by a single business logic, database and application, your business is better equipped for success.